Wolly and Zazume Partner to Boost Operational Efficiency and Digitalization in Residential Rental Management Across Spain

Wolly becomes one of the strategic digital and operational partners for Zazume, supporting maintenance, service management, and nationwide property operations

Madrid, October 2024. — Wolly, a PropTech and operations platform specializing in integrated home services, has entered into a strategic partnership with Zazume, one of Spain’s leading operators in long- and mid-term rental management, with presence in key urban centers nationwide.

Through this collaboration, Zazume will leverage Wolly’s technology and professional network to optimize maintenance and service operations across its managed residential portfolio, ensuring a more agile, digital, and scalable operating model.

Technology and nationwide coverage for professional rental management

Under the agreement, Wolly provides an end-to-end solution that combines digital coordination with on-the-ground execution, enabling Zazume to manage operational workflows efficiently and at scale.

Key elements of the collaboration include:

• Digital incident management, centralizing communication between tenants, property managers, and maintenance teams.
• Automated work order assignment, with smart technician matching and real-time progress tracking.
• Nationwide coverage through a network of over 20,000 certified multi-trade professionals specialized in electrical, plumbing, carpentry, HVAC, and general maintenance.
• Advanced analytics and reporting, allowing Zazume to measure service quality, response times, and operational performance.

With Wolly’s infrastructure, Zazume enhances its ability to deliver faster, more reliable property maintenance services, while improving tenant satisfaction and optimizing asset performance.

“At Wolly, we believe professional rental management requires the right balance between technology, operational control, and network efficiency. Together with Zazume, we’re building a model that delivers all three,” said Wolly’s Strategic Partnerships team.

A partnership to professionalize and scale the rental management industry

The collaboration between Zazume and Wolly strengthens the ongoing digitalization and professionalization of Spain’s residential rental sector, where operational efficiency and customer experience have become defining competitive advantages.

Through this alliance, Wolly reinforces its role as a trusted PropTech and operational partner for property managers, asset operators, and rental platforms across Southern Europe, helping them:

• Centralize property maintenance and service operations.
• Digitalize workflows and post-rental management processes.
• Reduce resolution times and operational costs.
• Ensure consistent national coverage and service quality.

Driving efficiency and better tenant experience in the Spanish rental market

As demand for professionalized rental management grows in Spain, this partnership between Zazume and Wolly represents a step forward in operational excellence and digital transformation.

Both companies share a common vision: creating better-managed homes with transparent, agile, and technology-enabled processes that elevate the rental experience for both property owners and tenants.

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