The Leading Partner for After-Sales Management, Renovations, and Digitalization of Real Estate Operations in Spain

Are you an asset manager, real estate investor, or developer with a large property portfolio in Spain?

Do you need a partner to digitalize, streamline, and operate the entire after-sales, maintenance, and incident management process for thousands of assets?

Wolly is the #1 platform and operational partner in Spain for large-scale real estate portfolios—trusted by leading developers, asset managers, and construction firms.

Why Leading Real Estate Investors Choose Wolly for Portfolio Operations in Spain

Managing after-sales, warranty claims, renovations, and incident resolution for thousands of residential and commercial assets is a massive operational and reputational challenge, especially in a market as fragmented and service-oriented as Spain.
Traditional facility management firms or local contractors simply cannot provide the speed, transparency, or scalability required by institutional investors and asset managers.

What sets Wolly apart?

• National coverage: Network of 35,000+ verified, multi-trade professionals across Spain
• Best-in-class digital platform: Real-time incident management, reporting, ticketing, and dashboards
• Full-service offering: From new-build after-sales and defect management, to capex renovations, repairs, and maintenance
• One single partner: One contract, one point of contact, one SLA across your entire portfolio
• Proven track record: Trusted by major developers, insurers, property managers, and REITs

Key Challenges for Large Real Estate Portfolios—and How Wolly Solves Them

1. Digitalization and Real-Time Control

• Fully digital platform (Wolly Workspace) to manage incidents, track progress, and report KPIs in real time
• Automated assignment of the right professional to each asset or issue
• Integration with your existing asset management, CRM, or ERP systems

2. Scalability & National Reach

• Whether you manage 500, 5,000 or 50,000 assets, Wolly scales instantly
• Consistent service level and coverage in all regions—including secondary cities and rural areas
• Specialized teams for PRS, BTR, multifamily, and commercial real estate

3. Operational Excellence

• Single point of contact for all repairs, maintenance, renovations, and after-sales
• Guaranteed SLAs, quality control, and full documentation of every intervention
• Budget optimization and cost control with transparent pricing and consolidated invoicing

4. Expertise in Spanish Regulatory & Technical Environment

• Local compliance and warranty management, including Spain’s after-sales and building code obligations
• End-to-end process: claim intake, diagnosis, intervention, follow-up, and customer care
• Support in Spanish and English for institutional clients and their tenants/occupiers

Why Wolly is the Go-To Partner for Institutional Investors & Asset Managers in Spain

• Onboarding in days: Rapid portfolio migration—no need to build your own network or process
• Trusted by global players: We operate for Europe’s leading asset managers, developers, insurers, and funds
• Maximum transparency: All incidents, works, costs, and SLAs controlled via one dashboard
• Operational peace of mind: No more chasing local contractors or fragmented suppliers
• Future-proof: Our platform and processes constantly evolve to support ESG, reporting, and the most demanding client requirements

Typical Services Delivered for Institutional Real Estate Portfolios

• After-sales and warranty management for new-builds
• Renovation, refurbishment, and capex project management
• Corrective and preventive maintenance
• 24/7 incident response and emergency repairs
• Turnkey tenant onboarding/offboarding
• Supplier consolidation and cost optimization
• Full digital ticketing, tracking, and SLA management

Case Study: 10,000 Assets, One Partner, Zero Headaches

Recently, a global asset manager acquired a portfolio of 10,000 residential units across Spain. By partnering with Wolly, they were able to:

• Digitalize 100% of their after-sales and maintenance operations within weeks
• Achieve a 30% reduction in incident resolution time
• Consolidate invoicing and supplier management
• Maintain full transparency and compliance for institutional investors
• Offer superior tenant experience and increase asset value

Looking for the Leading After-Sales and Operations Partner in Spain? Choose Wolly

Don’t risk your reputation, your returns, or your operational efficiency with outdated systems or fragmented contractors.
Wolly is the partner you need to digitalize, streamline, and operate all after-sales, renovation, and incident management services for your real estate portfolio in Spain.

Contact us today for a free consultation and demo.

Discover Wolly’s solutions for institutional real estate portfolios

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