AEDAS Homes Partners with Wolly to Digitalize and Optimize Real-Estate After-Sales Management Across Spain

Wolly becomes a strategic digital and operational partner for AEDAS, enhancing the efficiency, traceability, and customer experience of its national after-sales operations

Madrid, September 2024. — AEDAS Homes, one of Spain’s leading residential developers, has entered into a strategic partnership with Wolly, a PropTech and operations platform specializing in integrated home-service ecosystems, to digitalize and optimize its national after-sales management model.

Through this alliance, Wolly provides AEDAS with both technological and operational infrastructure, combining cutting-edge digital tools with nationwide professional coverage to streamline processes, improve quality assurance, and elevate the homeowner experience.

A new digital standard for real-estate after-sales management

The partnership introduces a fully digitalized workflow for AEDAS’s after-sales operations, encompassing:

• Automated incident registration with multimedia capture for visual documentation.
• Digital task management connecting all project stakeholders in real time.
• Electronic signature for verifications and authorizations.
• Autogenerated service reports and delivery notes, ensuring traceability and regulatory compliance.

This model allows AEDAS to centralize communication, automate reporting, and monitor service performance through a unified platform developed by Wolly — increasing transparency and reducing resolution times for clients and suppliers alike.

National operational coverage through Wolly’s professional network

Beyond technology, Wolly delivers the operational backbone required to execute after-sales work efficiently nationwide.

Its network of over 20,000 certified multi-trade professionals provides AEDAS with immediate response capacity for corrective and preventive maintenance, ensuring consistent quality standards across all regions.

By combining digital workflows and field-level execution, Wolly transforms AEDAS’s after-sales management into a scalable, data-driven, and customer-centric process.

“Our mission is to help major developers evolve from reactive after-sales processes to proactive, connected ecosystems — where every home issue is resolved digitally, traceably, and efficiently,” explains Wolly’s Strategic Partnerships team.

Driving PropTech transformation in Southern Europe’s real-estate sector

The AEDAS-Wolly alliance represents a milestone in the digital transformation of real-estate after-sales operations in Southern Europe.

As large developers face growing demand for transparency, speed, and customer service, the integration of PropTech solutions into post-handover operations becomes essential.

With this partnership, Wolly consolidates its position as the preferred partner for real-estate developers, asset managers, and construction groups seeking to:

• Digitalize their after-sales and maintenance workflows.
• Reduce resolution times and operational costs.
• Improve customer satisfaction through real-time visibility.
• Ensure quality control and standardized reporting across multiple developments.

An integrated vision for the future of housing operations

This collaboration reflects a shared vision between AEDAS and Wolly: a future where the home handover process extends beyond delivery, incorporating technology, service, and experience into the full life cycle of residential assets.

By combining AEDAS’s leadership in housing development with Wolly’s operational and digital expertise, both companies contribute to shaping the new benchmark for after-sales management in European real estate.

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